Know what needs attention before it becomes a problem.
Digital Waves provides structured IT health checks to assess system performance, configuration, security, patching, backups, integrations, and overall environment health, helping your team identify risks, gaps, and improvement priorities.
A healthy IT environment starts with knowing what needs attention.
We review the condition of your systems, configurations, performance, security, patching, backups, and integrations to identify risks, weaknesses, and areas that need improvement before they affect operations.
- 01System health and performance
- 02 Configuration and security gaps
- 03 Improvement priorities
A clear view of your IT environment, with practical actions for improvement
Four areas that show the health of your IT environment
We review the area's most likely to affect stability, security and day-to-day performance, then turn the findings into clear priorities.
Environment assessment
Review the current state of your systems, infrastructure, configurations, versions, integrations, and operational dependencies.
- Systems
- Configuration
- Versions
Health and performance analysis
Assess system health, resource utilisation, performance behaviour, logs, alerts, backups, patching, and recurring technical concerns.
- Performance
- Logs
- Patching
Risks and gaps
Identify configuration gaps, security concerns, outdated components, integration issues, and other factors that may affect reliability.
- Risks
- Security gaps
- Integration issues
Findings and improvement plan
Consolidate the findings, prioritise corrective actions, and provide a clear plan for improving stability, security, and overall IT health.
- Recommendations
- Priorities
- Action plan
What a typical IT health check looks like
A structured review of your IT environment, from initial assessment through findings, prioritisation, and a clear improvement plan.
- DAY 1–2
Kick-off and scope
Confirm the systems in scope, current concerns, required access, key dependencies, and the objectives of the health check.
Together - DAY3–5
Environment assessment
Review system health, configurations, versions, performance, patching, backups, security controls, integrations, logs, and alerts.
DWITS leads - DAY 6–8
Analysis and findings
Analyse the collected information, identify risks and gaps, and prioritise findings based on their potential impact on reliability, security, and operations.
DWITS leads - DAY 9–10
Report and recommendations
Present the findings, recommended corrective actions and a prioritised improvement plan for your IT environment.
Together
Choose the health check that fits your environment
Not every environment needs the same depth of review. Start with a focused assessment, a complete health check, or a readiness review based on what your IT team needs now.
Focused health check
Review a specific system, platform, or technical concern where you need a clear view of health, performance, configuration, and risk.
- ✓ System and configuration review
- ✓ Performance and log analysis
- ✓ Prioritized findings
Comprehensive IT health check
A broader review of your IT environment covering system health, performance, configurations, versions, patching, backups, security controls, and integrations.
- ✓ End-to-end environment assessment
- ✓ Risks and gaps identified
- ✓ Prioritized improvement plan
Health check and optimise
Assess the environment before a planned upgrade or major technical change to identify dependencies, compatibility concerns, and potential risks.
- ✓ Version and compatibility review
- ✓ Dependency and readiness checks
- ✓ Recommended actions before change
Review across the areas that keep your IT environment healthy
Our health check examines the key technical areas that influence availability, performance, security, and day-to-day reliability.
01Systems and infrastructure health
Review server health, resource utilisation, operating systems, services, storage, connectivity, dependencies, and other factors affecting infrastructure stability.
- System health
- Capacity
- Dependencies
02Endpoint management and patching
Review endpoint visibility, agent health, patch status, deployment policies, configurations, vulnerabilities, and device management practices.
- Endpoint health
- Patching
- Configuration
03Identity, access and security controls
Review user and privileged access, permissions, authentication, security configurations, logging, and controls that help protect systems and data.
- Identity & access
- Security controls
- Logging
04Monitoring, performance and integrations
Review monitoring coverage, alerts, thresholds, application health, integrations, recurring performance concerns, and whether critical issues are being detected effectively.
- Monitoring
- Performance
- Integrations
Common questions
What does an IT health check include?
We review system health, configurations, versions, performance, patching, backups, security controls, logs, alerts, and integrations based on the agreed scope.
Can you assess an existing ManageEngine deployment?
Yes. We can review the current deployment, configuration, product version, integrations, performance, and operational setup to identify gaps, risks, and areas for improvement
Will the health check affect our production environment?
The review is planned to minimise operational impact. Any activity that could affect production is discussed and agreed with your team before it is carried out.
What do we receive after the health check?
You receive documented findings, identified risks and gaps, and recommended corrective actions prioritised according to their impact and urgency.
See what needs attention before it affects operations.
Get a focused view of your IT environment, with the risks, gaps and improvement priorities your team should address first.
BOOK AN IT HEALTH CHECK ↗