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Solution · IDENTITY & ACCESS MANAGEMENT

Give the right access to the right people.

Manage identities, secure access to applications and systems, strengthen authentication, control privileged access and automate the employee access lifecycle from one connected approach.

PRIMARY OUTCOMESecure, controlled user access
CORE PLATFORMManageEngine AD360 and PAM360
DeploymentCloud, on-premises or hybrid
BEST FOROrganizations managing growing users, applications and access privileges

Before: manual access management, disconnected identities and limited control over privileges.

THE IDENTITY CHALLENGE

When identities and access grow, control becomes harder.

Manual user administration, inconsistent authentication and excessive permissions make it difficult to control who can access critical applications, systems and data.

  • User access difficult to manage
  • Weak or inconsistent authentication
  • Excessive and privileged access risks
WHAT THE SOLUTION DELIVERS

Simpler identity and access management across your organization

Bring user accounts, access, authentication and account changes together in one connected approach.

01 / USER MANAGEMENT

User and account management

Centrally manage users, accounts, groups and identity information across directories and connected systems.

02 / ACCOUNT LIFECYCLE

Access from onboarding to offboarding

Control how users access business applications and systems based on identity, role and organizational requirements.

03 / SELF-SERVICE

Password and account self-service

Enable users to reset passwords and unlock accounts securely, reducing routine support requests.

04 / AUTHENTICATION

MFA and single sign-on

Strengthen sign-in with MFA and SSO across supported applications and systems.

05 / PRIVILEGED ACCESS

Privileged account management

Control privileged accounts, reduce unnecessary access and apply least-privilege policies to sensitive systems.

06 / VISIBILITY

Clearer visibility into accounts and access

Monitor user access, account changes and permissions to support reviews, accountability and better access management.

WHERE IT HELPS

Built for the identity and access challenges IT teams manage every day

See how centralized identity management helps teams control access, automate user lifecycle processes and reduce identity-related risk.

User onboarding

Give new users the right access faster

Automate account creation, group membership and access provisioning across Active Directory, Microsoft 365 and connected systems.

  • Create accounts faster
  • Assign access consistently
  • Reduce manual setup
THE SOLUTION STACK

Purpose-built products. One identity outcome.

The right combination depends on your identity environment, application access requirements, authentication policies, privileged accounts and employee access lifecycle.

  • Core platform

    AD360

    Manage identities, govern access and automate user provisioning, modification and deprovisioning across on-premises and cloud environments.

  • AUTHENTICATION & SELF-SERVICE

    ADSelfService Plus

    Strengthen access with MFA, enterprise SSO and self-service password management while giving users a simpler way to manage credentials securely.

  • PRIVILEGED ACCESS

    PAM360

    Secure, control and monitor privileged accounts and sessions, with policy-based access controls that support least-privilege access to critical resources.

DEPLOYMENT CHOICES

Choose the IAM operating model that fits

Digital Waves reviews your identity environment, application access requirements, authentication policies, privileged accounts and employee access lifecycle before defining the right ManageEngine IAM deployment approach.

Option 01

Cloud

Use supported cloud-based IAM capabilities to manage identities and access with less infrastructure to maintain and easier access across distributed environments.

  • Centralized identity management
  • Easier access across locations
  • Faster adoption of MFA and SSO
Option 02Hybrid available

On-premises

Deploy IAM platforms within your own infrastructure when greater control over directories, authentication, integrations and privileged access is required.

  • Greater control over identity data
  • Deeper integration with internal systems
  • Controlled authentication and access policies
What success looks like

The KPIs that show the solution is delivering

We agree the baseline before anything is configured, so the improvement is measured rather than claimed.

Access speedProvisioning time

How quickly users receive the access they require.

AutomationLifecycle automation

How much onboarding, offboarding and access management is automated.

SecurityMFA adoption

How widely stronger authentication controls are applied.

ControlInactive accounts reduced

How effectively unused and unnecessary accounts are identified and removed.

BEFORE YOU CHOOSE

Frequently asked questions

We have already moved to Microsoft Entra ID. Where does ManageEngine fit?

A cloud migration does not automatically remove every identity-management requirement. ManageEngine can add capabilities around identity auditing, reporting, self-service, MFA, endpoint login security and identity operations where your existing Microsoft setup does not fully cover the requirement.

Which AD360 products do we actually need?

That depends on whether your priority is user administration, auditing, password self-service, MFA, Microsoft 365 management or broader identity security. Digital Waves can map the required AD360 components to your environment before implementation.

Can users reset passwords and unlock accounts themselves?

Yes. With ADSelfService Plus, users can perform secure password resets and account unlocks without relying on the service desk for every request.

Can AD360 track changes made in Active Directory?

Yes. ADAudit Plus can monitor and report on changes to users, groups, policies, permissions and other directory objects, helping teams improve accountability and audit visibility.

Can we manage Microsoft 365 together with Active Directory?

Yes. AD360 products can support administration, reporting and auditing across Active Directory and Microsoft 365, depending on the selected components and configuration.

Can AD360 help us identify excessive or outdated access?

Yes. Identity reporting, auditing and access reviews can help teams identify inactive accounts, unnecessary group memberships and access that may no longer be required.

Ready to improve your IT environment?

Start with the right solution for your priorities

Talk to our team about your current environment, challenges and goals. We will help define the right ManageEngine solution and the practical next steps.

Book a consultation