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The menu that appears on the touchscreen of the EPIQ ticket dispenser, listing the services, can be fitted into the company image. Commercials, announcements, promotions can be also displayed. This can be done on a splitted screen or by a commercial covering the full screen, that disappears after a touch, leaving the space for the main menu.
In the EPIQ system a new campaign, a new promotion or a completely new image comes to life after a few clicks. The EPIQ system makes possible to amend the multimedia, graphics or text content on the screen of the ticket dispenser or on the ticket. The changes can be done and validated even from a central location, without any extra cost.
Would you like to know what is the average waiting time in your Customer Services? Would you like to know how many customers have you lost? Through the heart of the EPIQ system, the CDS application, you will have full supervision of the daily operation and using the provided statistics, you will build a better strategy.