DWITS

Sales and Marketing

CRM

Zoho CRM brings the best of general-purpose solutions and vertical solutions under one roof. With Canvas, we’re empowering you to redesign the user interface of the CRM, and create a personalized instance that meets your specific requirements and preferences.

Features

Automate routine sales, marketing, and support functions that take up valuable work time, giving you more time to concentrate on your customers. Create optimized workflows that help you reduce manual data entry, eliminate redundancies, and speed up your overall process.

Redesign the look and feel of Zoho CRM to suit you with Canvas, a simple drag-and-drop editor. Create the experience you want from scratch or choose from the wide range of customized templates created by our in-house artists, from minimalist views that deliver role-critical information to industry-specific views that deliver sales data with broader industry context.

Does your sales team know what to do at each stage in your pipeline? With Blueprints, your sales team can find out the next move to make at any moment. Define your sales process for your whole team to follow.

Create personalized customer journeys with CommandCenter. Coordinate the actions of various departments and third-party apps used by your organization to provide customers a seamless brand experience. Track the journey taken by each prospect or customer so you always know the path they've taken. Use detailed reports to identify delays or loopholes in the different stages and make improvements.

Converse in real time with customers and prospects. Get notified when someone interacts with your brand—whether they're browsing your website, reading an email, or talking about your brand on social media.

The more your business grows, the more you need to know. Measure the performance of every sales activity, and break quotas down into achievable targets with Zoho CRM's reports, analytics, and forecasts.

With the right set of tools, your team will never have to struggle. Generate price quotes, and access sales scripts. Permit your customers, vendors, and partners to view, add, or edit information through portals from within your CRM saving your team time and effort.

Accelerate your sales team's productivity with accurate forecasts of potential revenue, and make use of productivity games to exceed your sales quotas. You can categorize customers quickly, set up multiple currencies, use AI predictions to prioritize leads and deals likely to convert, and track website visitors to convert more prospects.

Zia is an AI assistant included in Zoho CRM who can help you manage your CRM data. Zia can fetch the information you want, take notes, predict the future of a sale, detect anomalies, automate tasks, and more! Stay on top of every activity with the newest member of your team.

Every business is unique, and your CRM should reflect that. Combine various features to mold your CRM to fit your business—the information you collect, the way you view your information, and even the language and currency used can be customized to suit your needs.

Get your marketing and sales teams on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue with the Google Ads integration.

Create groups, tag other reps, share sales updates, or simply leave behind helpful notes for other teammates—your team can work together from anywhere with sales collaboration.

Stay on top of business everywhere, all the time with Zoho CRM Mobile Edition. Be better informed, stay connected to clients and colleagues, and react to fast-moving changes whenever you are.

Your security is our top priority. We understand that every organization needs to strike the right balance between protecting their customers' data and giving employees the freedom to get their work done. Zoho CRM succeeds in meeting both of these requirements.

Bigin

With Bigin, small businesses can now manage their customer relationships more easily than ever. Whether you’re ready to move beyond spreadsheets or simply replace legacy sales tools, we are here to help you get started.

Features

Every lead counts. Never miss out on engaging with your prospects. Get a 360-degree view of your contacts with every piece of information neatly arranged in one place. Connect with your business prospects through email, over the phone, Twitter, and web forms. Bigin makes communication easy.

How many times have your sales reps ended up losing out on prospects due to poor pipeline visibility? Bigin's clutter-free pipeline management tools will help your team get complete control over your sales pipelines and ensure you stay on top of every deal that matters. Bigin gives you the option to tailor sales stages to fit your business process with a neat drag-and-drop interface for deal management, so you can perfect your sales process like never before.

Shorten your sales cycle by quickly moving deals through your pipeline. Bigin provides the necessary automation for small businesses to eliminate manual work from their sales process, and drastically cut down on the time they need to spend on each deal. With real-time notifications and dashboards to analyze sales numbers, Bigin helps businesses put less effort into managing data, and more on actual work so you can close more deals in less time.

Managing your data in CRM can be difficult, especially when you're responsible for securing the confidential customer data in your system. Bigin helps you handle and protect your customer data with ease, with its built-in privacy and data security features. Ensure that your important data stays in the hands of the right people, at the right tim

Converse in real time with customers and prospects. Get notified when someone interacts with your brand—whether they're browsing your website, reading an email, or talking about your brand on social media.

The more your business grows, the more you need to know. Measure the performance of every sales activity, and break quotas down into achievable targets with Zoho CRM's reports, analytics, and forecasts.

With the right set of tools, your team will never have to struggle. Generate price quotes, and access sales scripts. Permit your customers, vendors, and partners to view, add, or edit information through portals from within your CRM saving your team time and effort.

Forms

Create forms, share them online, receive instant alerts, and efficiently manage your data with our integrated apps. Take a deep breath and focus on your business while Zoho Forms handles it all for you!

Features

A builder that combines simplicity and functionality to fit all your needs.

Send instant messages and redirect respondents to pages upon submitting a form

Share forms on multiple platforms and collect data with ease.

Collect, share, and analyze data on one versatile platform.

Personalize your forms with robust customization and branding options.

Automate multiple workflows quickly and easily.

Create secure and efficient payment forms.

Access your forms on the go, with our simple and functional mobile app.

Your privacy is important to us, and data security is our top priority.

Social

Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Features

Preview your scheduled posts, drag and drop to reschedule, and manage your content pipeline—from a single screen.

Create listening columns to track brand reviews, @mentions and brand keywords. Discover trends, and participate in industry conversations.

Have conversations with teammates, discuss reports, engagement, and work collaboratively on drafts via chat, audio and video calls.

Discover where your followers are from, the type of content they love, what they're saying about you. Get key metrics to analyze your brand's performance.

Social

Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Features

Preview your scheduled posts, drag and drop to reschedule, and manage your content pipeline—from a single screen.

Create listening columns to track brand reviews, @mentions and brand keywords. Discover trends, and participate in industry conversations.

Have conversations with teammates, discuss reports, engagement, and work collaboratively on drafts via chat, audio and video calls.

Discover where your followers are from, the type of content they love, what they're saying about you. Get key metrics to analyze your brand's performance.